The Hospitality Academy will provide students with the fundamental skills of what it means to be successful in hospitality. As part of this academy you will learn the fundamental basics we believe all quality employees need to understand including leadership, communication, problem-solving, conflict management, personal branding and job readiness skills. During your industry week, you will be developing the skills necessary to be successful in the hotel and restaurant industries.
In addition, you will earn your Guest Service Gold Certification from American & Lodging Educational Institute and will follow new curriculum emphasizing the importance of Tourism. Guest Service Gold® is a comprehensive program designed to accomplish the goal of creating guest service-oriented line level employees who know how to engage with their guests to provide memorable guest service. Core components include training, employee certification and property certification and can be implemented by any service-oriented business, such as restaurants, transportation companies, attractions, retail outlets, not just lodging properties.
During your internship week, you will job shadow at some of the regions top organizations in hospitality from the areas of restaurants, visitor bureaus, and hotels.
Week 1 – Foundations
Week 2 – Industry Week
Week 3 – Internship Week
To apply for this academy, click “Enroll Now” at the top of the site.